Medu Policy Centre

Plain-English rules for Medu's international, adults-only medical-education platform.

Core policies

Terms of Service — accounts, adult eligibility, user content, platform rules, liability, and international use.
Privacy Notice — data categories, purposes, providers, international transfers, retention, and rights.
Community and Acceptable Use Rules — safety, patient privacy, messages, voice rooms, uploads, and moderation.

Payments, products, and subscriptions

Paid Products Terms — PayPal, card availability, Bankak manual verification, delivery, licences, and subscriptions.
Course and Content Terms — courses, course subscriptions, premium notes, and international question banks.
MEDUPRO Subscription Terms — USD 9.99 monthly PayPal renewal, eligible 1-day trial, and non-renewing 30-day Bankak access.
Refund and Cancellation Policy — voluntary windows, subscription cancellation, digital-content issues, and mandatory rights.

Education, safety, integrity, and advertising

Medical Education and AI Disclaimer — education-only status, graphic medical imagery, emergencies, patient data, and AI limitations.
Copyright and Exam Integrity Policy — content rights, reports, non-affiliation, and prohibition of recalled exam questions.
Advertising and Sponsorship Policy — labels, editorial independence, medical claims, Google ads, and direct sponsors.

Privacy controls

Cookie and Advertising Technology Notice — essential storage, preferences, analytics, embeds, consent, and ad technology.
Account and Data Deletion — deletion steps, verification, timing, and limited retention.

Contact and complaints

General, legal, privacy, payment, copyright, and safety contact: support@medu.courses. Signed-in users can submit a private support ticket through Customer Support.

Do not send passwords, one-time codes, complete card details, Bankak credentials, or identifiable patient information.